Privacy Policy

Updated as of October 01, 2019

1. General Terms

DoulaHelper ("DoulaHelper", "we" or "us") provides this Privacy Policy ("Privacy Policy") to inform users ("you" or "Users") of our policies and procedures regarding the collection, use and disclosure of personally identifiable information received from Users of all our web sites located at the domain DoulaHelper.com (the "Website" or "Websites") and all other products and services, including mobile applications, owned, controlled or offered by DoulaHelper, and all content offered as a part thereof (the "Services"). "You" or "Users" of the Services may be "Customers", which can be any parties, including individuals looking for services, or "Providers", which can be any parties, including individuals providing services to "Customers" (and possibly others not registered for the Services). By using or accessing the Services in any manner or opening an account or otherwise registering on Websites, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the below described ways. Note that your use of our Services is at all times subject to the Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service. If you have any questions or comments about this Privacy Policy or if you want to know what information we collect and hold about you, please contact us at https://doulahelper.com/site/contact. Alternatively, you can email us at [email protected].

2. Information collection and usage

We collect personal data from you when you voluntarily choose to register on Websites, when you use the Services, or when you communicate with us. We use the collected personal data to provide and improve our Services, and as otherwise set forth in this Privacy Policy and in our Terms of Service. Personal data may include, but are not limited to, first name, last name, address, email address, telephone number, birth date, appointment information, location, IP address, billing and credit card information, as well as any other non-public information that may be associated with or linked to any of the foregoing data. In addition to your personal data, we may collect personal data from you about certain third parties (e.g., Providers and/or Customers may gather and provide us information about each other), and from certain third parties about you. You warrant that any personal data you provide us about any third party individuals was obtained by you with full consent from such third party, and that such third party has not communicated to you that they wish to opt out of receiving communication from DoulaHelper or having DoulaHelper collect information about such third party. We will use the collected personal data to provide and improve our Services, facilitate communication between you and such third parties, and as otherwise set forth in this Privacy Policy and in our Terms of Service. DoulaHelper uses all the provided/collected data the way that is described in the current Privacy Policy or in any applicable service-specific agreement. For example, we will use the email address or the phone number to send booking notifications, marketing promotions, or other useful information. In addition to User's personal data, DoulaHelper also collects and uses other personally non-identifiable information (demographic data, age, education level, profession, geographic location or gender) collected through the Services to help us improve the quality of our Websites and Services.

3. International transfer of collected information

To facilitate DoulaHelper's global operations, we may transfer and access the collected data about our Users from around the world, including the United States. This Privacy Policy shall apply even if DoulaHelper transfers our User's data to other countries. As an example could be the sharing of specialist's information to potential customer.

4. Cookies, and other Tracking Technologies

In operating our Websites and Services, we may use technologies such as cookies, web beacons and log files. A cookie is a piece of information that the computers that host our Websites give to your computer when you access our websites. A web beacon is an electronic file that signals when a web page, advertisement, video, other content, an email or newsletter has been viewed. Log file information is automatically reported by your browser or mobile application each time you access the Websites or our Services. Our cookies, web beacons and log files help provide additional functionality to the Websites and Services and help us analyze the usage of our Websites and Services more accurately. We may, either directly or through third party companies and individuals we engage to provide services to us, also track your use of our Websites and the Services for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, investigation, as well as to enable you to use and access the Services and pay for your activities on the Websites and through the Services. We may also, either directly or through third party companies and individuals we engage to provide services to us, track your behavior on our own Services to market and advertise our services to you on the Platform and third party websites. Third parties that use cookies and other tracking technologies to deliver targeted advertisements on our Services and/or third party websites may offer you a way to prevent such targeted advertisements by opting-out at the websites of industry groups such as the Network Advertising Initiative (http://www.networkadvertising.org/choices/) and/or the Digital Advertising Alliance (http://www.aboutads.info/choices/). Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on the Services – it just will not be tailored to your interests.
We use google analytics to improve our service. You can get more information about how google uses personal information from this link https://policies.google.com/technologies/partner-sites

5. We may share your personal information with:

- Authorized service providers. We may share your personal information with our authorized service providers that perform certain services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

- Business partners. We may share your personal information with businesses with which we partner to offer you products, services, advertising, promotions, contests and/or sweepstakes.

- Other situations. We may disclose your information in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to comply with applicable law or cooperate with law enforcement; to protect and defend the rights, property or safety of our company, or to enforce our terms and conditions or other agreements or policies. We may also disclose your personal information in connection with a substantial corporate transaction such as the sale of our business.

6. User credit card information

DoulaHelper uses a third party to keep a protected copy of your credit card number. This billing data belongs to you, and by utilizing the Services, you grant DoulaHelper a license to use this data to bill you for services rendered.

7. Children under 13

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at [email protected].

8. Security

We take precautions to ensure the security of your personally identifiable information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personally identifiable information despite our efforts. You should note that in using our Services, your information will travel through third party infrastructures which are not under our control. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while We strive to use commercially acceptable means to protect your personally identifiable information, We cannot guarantee its absolute security. We cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other Users of the Websites. You should never transmit personal or identifying information to other Users. If you suspect someone is trying to obtain your personal data by impersonating us or misleading you or other members of our community about such person's relationship to us or to our Services, please contact us at [email protected].

9. Do Not Track signals

Please note that your browser setting may allow you to automatically transmit a "Do Not Track" signal to websites and online service you visit. Like many websites and online services, DoulaHelper does not alter its practices when it receives a "Do Not Track" signal from a visitor’s browser. To find out more about "Do Not Track", please visit http://www.allaboutdnt.com/.

10. California Privacy Rights

Users who are California residents may request and obtain from us once a year, free of charge, certain information about the personally identifiable information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personally identifiable information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to [email protected].

11. Changes to our Privacy Policy

If we change our privacy policies and procedures materially, we will post those changes on the Services to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page. Our Users are encouraged to visit this page regularly. When we change the policy in a material manner, we will let you know by updating the "effective date" at the top of this page.

Copyright © 2019 DoulaHelper. All rights reserved.